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Outdated law firm tech creates tension with clients

Legal firms vs. data security: How to solve the tension between lawyers, their IT teams, clients and data security

outdated law firm tech

Traditional ways of working in the legal world clash with modern technology and tech-savvy clients. Outdated law firm tech might be safe, but it makes customers unhappy.

There is a tension between lawyers, their IT teams and their clients. Law firms don’t like to recognise this, at least publicly. But there is a clash between “the way things are done”, customer service and the convenience provided by modern technology.

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